Not Just T-Shirts stands behind the quality of its products and service. Because personalised items are made to order, they can only be returned if they are faulty. If anything arrives faulty, simply contact Customer Care within 30 days of receipt and, subject to the following criteria, we will refund the full price of the product in question, excluding postage and processing costs. Plain, undecorated items can be returned within 30 days of receipt in line with our returns policy.

Not Just T-Shirts products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.

Not Just T-Shirts takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:

• Spelling, punctuation or grammatical errors made by the customer.
• Inferior quality or low-resolution of uploaded images.
• Design errors introduced by the customer in the design creation process.
• Errors in user-selected options such as product type or size.

Please examine your designs carefully and correct any mistakes prior to placing your order.